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Store Policy

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Customer Care

At Broken Peppers, we’re committed to delivering exceptional service and ensuring your satisfaction. Whether you have questions about our hot sauces, need assistance with your order, or simply want to share feedback, we’re here to help!

  • Contact Us: Reach us at brokenpeppershotsauce@gmail.com.

  • Our team is available Monday through Friday, 9 AM to 5 PM (EST).

  • FAQs: Check out our FAQ section for quick answers to common questions about our products, shipping, and returns.

  • Support Promise: We’re passionate about making your experience as fiery and flavorful as our sauces. If there’s anything we can do to improve, let us know!

Privacy & Safety

Your privacy is a top priority atBroken Peppers. Here’s how we protect your personal information:

  • Data Security: We use secure systems to protect your personal information and process payments. Your data will never be shared or sold to third parties.

  • Payment Processing: All payments are securely processed through trusted third-party platforms such as PayPal and major credit card providers.

  • Communication: After your purchase, we’ll only contact you for order confirmations, shipping updates, or if you’ve opted into our newsletter.

If you have questions about our privacy practices, please contact us at brokenpeppershotsauce@gmail.com.

Wholesale Inquiries

Interested in stocking our hot sauces at your store? We’d love to partner with you!

  • Getting Started: Email us at brokenpeppershotsauce@gmail.com with your store details and the products you’re interested in.

  • Wholesale Discounts: We offer competitive pricing and bulk discounts for retailers.

  • Shipping for Wholesale Orders: All wholesale orders are securely packaged and shipped with care. Lead times will depend on the order size.

Take your store to the next level with our hand-crafted hot sauces!

Payment Methods

We accept the following payment methods to make your shopping experience convenient and secure:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)

  • PayPal

  • Offline Payments (contact us for details)

Your transaction will be processed securely, ensuring peace of mind with every purchase.

Payment Methods
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